Shipping policy
Shipping Policy
This Shipping Policy applies to all orders placed on Glarne.com (“we”, “us”, “our”).
1. Order Processing Time
All orders are processed within [1-3 business days]
2. Shipping Time
Shipping time is the time between dispatch and delivery.
Standard Shipping: [7-14 business days] depending on destination.
Important: These are estimated times only and are not guaranteed. Weather, customs, holidays, or carrier delays may affect delivery.
3. Shipping Costs
Shipping charges are calculated automatically at checkout based on weight, size, and destination.
Free Standard Shipping: Free Shipping on All Orders
Customs duties and taxes: For international orders, all customs duties, VAT, and import taxes are the responsibility of the customer and are not included in the product price or shipping cost.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your package using the link provided.
Tracking information may be limited until the package leaves the origin country.
5. Damaged, Lost, or Delayed Orders
If your package arrives damaged or is lost, please contact us.
We will work with the carrier to investigate and will either send a replacement or issue a full refund.
6. Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders sent to incorrect addresses provided by the customer.
If you notice an error, contact us immediately.
7. Contact Us
If you have any questions about shipping, please reach out to us.
This policy may be updated from time to time. The latest version will always be available on our website.